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The Fleet and Family Support Center (FFSC) provides a wide range of confidential and no-cost counseling and assistance, including:

• Individual counseling
• Child counseling
• Family counseling, including blended families
• Marriage/couple’s counseling
• Domestic Abuse Victim Advocates
• Family Advocacy Program (FAP) Services
• Suicide Prevention

Counseling services are available to assist with adjusting to military life, anger management, communication and conflict resolution, deployment reintegration, divorce, grief & loss, infidelity, parenting skills, relationship challenges, or anything else affecting your life.

Virtual Clinical Counseling
The FFSC now provides free virtual clinical counseling in addition to in-person services. Virtual clinical counseling is short-term non-medical counseling via a Navy-approved platform to help Sailors and their families with problems in daily living, such as separation, relationship issues, grief, deployment, and other challenges related to military and family life. Services are available from 0700 to 1600. All you need is an internet connection and a device (phone or computer).  

To schedule an appointment, call 1-855-205-6749. Schedulers are available from midnight to 1900 to make appointments.

Sailor Assistance and Intercept for Life (SAIL)
SAIL is a voluntary program for active duty service members that quickly provides support to you during a stressful period after a suicide-related behavior (SRB). SAIL does not replace mental health treatment. SAIL serves as an outreach service that connects to your mental health providers, your command, and other programs you may be participating in to ensure your recovery and a smooth re-integration into your command. Your SAIL case manager will assess your risk for future SRBs, and help you create a safety plan. Their goal is to help you manage your risk of SRBs and reduce your distress.

**Note that SAIL services are provided virtually. For services or questions, please contact: 571-587-6864 or 571-587-6863.

If you or someone you know needs immediate help, please call the Suicide and Crisis Lifeline at 988.

The Family Advocacy Program (FAP)
The Family Advocacy Program (FAP) provides clinical assessment, treatment and services for service members, their intimate partners, and family members involved in allegations of domestic abuse and child abuse/neglect. The goal of the Family Advocacy Program is to prevent domestic violence by encouraging people to examine their own behavior and take steps to learn and practice healthier behaviors. The FAP provides a variety of interventions and treatment services to meet the needs of individuals and families. It provides counseling, clinical case management, treatment groups, and refers families to military and civilian resources as appropriate.

When abuse does occur, the FAP works to ensure the safety of victims and helps military families overcome the effects of violence and change destructive behavior patterns. FAP staff members are trained to respond to incidents of abuse and neglect, support victims, and offer prevention and treatment. Professional services of licensed counselors are available free of charge at Fleet and Family Support Centers. These are available to active duty and their family members.

A variety of courses that teach healthy relationship skills are also available at FFSCs. These include anger management and conflict resolution. These are also free and available to both active duty and spouses.

Victims must have access to protection, care and support. Interventions are needed to ensure safety. Services are available for victims including assisting with protection orders, accompaniment to court, and safety planning. Support is also available to non-offending parents in child abuse cases.

If you think you may be a victim of domestic abuse, contact the National Domestic Violence Hotline at 1-800-799-SAFE or visit your Fleet and Family Support Center for information on available resources.

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FFSC is here to support Commands, Sailors, and families with every element of deployment support. The following programs are available by request, and can be provided to commands or Family Readiness Groups/family events via one of our virtual platforms. Individual sessions are available to help prepare for and thrive during deployment & homecoming periods, using practical and emotional means & methods.

Additionally, Individual Deployment Support Specialists (IDSS) provide relative information and referral services, supporting the unique needs of the Individual Augmentee (IA) Sailor and their families throughout the IA deployment process.

The Ombudsman Program is an official Navy family readiness program designed to enhance mission readiness and resiliency and establish a sense of community. The Fleet and Family Support Center provides family support services, information/referral, and support to the Ombudsman Program.

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Disasters can affect anyone, at any time. ARE YOU READY?

Ready Navy

Ready Navy is the Navy’s emergency preparedness program to ensure commands, Sailors, retirees, reservists, Department of Defense (DoD) employees, and their loved ones can be ready to meet crisis-related challenges. By exploring the links on the Ready Navy site, you will:

• Be informed of potential hazards
• Understand making an emergency plan
• Learn to build a kit to support basic needs
• Access tools and resources to help you

https://www.ready.navy.mil

What does the Fleet and Family Support Center (FFSC) provide during a crisis?

• Family Information Call Center (FICC): A 24/7 information and referral telephone line will be established for military family members during a crisis.
• Emergency Family Assistance Center (EFAC): A one-stop-shop for legal services, resources, and information.
• Mobile Outreach Teams (MOTs): FFSC deploys staff to all areas where needed.
• Navy Family Accountability & Assessment System (NFAAS): FFSC Case Managers respond to NFAAS assessments completed by Sailors, DoD civilians, and their families. Case management is provided until all crisis-related resources are resolved.

What can I do?

• Annually Update:
  • All Important Paperwork
  • Personnel Records
  • Defense Eligibility and Enrollment Reporting System (DEERS) database records
  • NFAAS database records and all other military and civilian databases
• Stay informed about the community. A small fire in the corner of the county can be a major problem in a matter of hours.
• Build a kit! Check out www.ready.navy.mil for tips on how to make your kit.
• Make a plan! Check out www.ready.navy.mil for tips on how to make a plan.
• Practice drills with your loved ones several times each year, to make sure your skills are sharp.
• Keep your skills sharp. Contact FFSC for one-on-one or group disaster preparedness training.

 

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Fleet & Family Support Centers Employment Readiness and Transition Assistance programs are geared towards assisting military and family members find meaningful employment. Sailors and their family members can come in for one-on-one assistance or attend workshops on launching a job search, career planning, resume writing, interview techniques, federal employment information, self-assessments, goal setting, and vocational tests.

FFSC workshops include Finding Federal Employment, Winning Interview Techniques, Owning Your Own Business, and Resume Writing. The FFSC Career Centers also offer computers, the internet, and job postings for your use.

Looking for help with your resume? View our Resume Preparation video on our YouTube:
https://www.youtube.com/watch?v=qZan80I70KE

Transition Assistance Program (TAP)

TAP prepares Sailors and family members to be substantially better prepared for civilian life. Service members depart the military “career ready” with strategies that augment the job search process in today’s market. Information on Veteran's Benefits and resources are identified and reviewed.

TAP workshops are required for every service member separating from the military. The workshops are scheduled through your Command Career Counselor and your command, orders are required.

The Fleet and Family Support Center also provides relocation assistance, new parent support, deployment services, clinical counseling, financial management counseling, family employment services, family advocacy, and transition assistance programs.

 

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The Navy's Exceptional Family Member Program (EFMP) serves military families with special needs. The EFMP is a mandatory enrollment program for sponsors with qualifying family members. Enrollment in the EFMP ensures maximum provision of services to the family throughout the sponsor’s career.

The EFMP includes identification of the family member's special needs, enrollment in the program, assignment coordination, and family support. The Program assists Sailors during the assignment process by addressing the special needs of their exceptional family members (EFM), and ensures they are assigned to areas where they can access necessary resources.

Qualifying conditions include medical (physical, mental, developmental), and/or educational requirements that are chronic (expected to last six months or longer); requirements for adaptive equipment, assistive technology devices and services, and/or wheelchair accessibility.

 

Career Opportunities

Fulfilling careers are found in the Navy’s Fleet and Family Support Program. Civilians, military spouses, and transitioning service members are invited to join our team and make a real difference. Watch the video below to learn more.

Virtual Classes View our Newsletter 

The Fleet and Family Support Center (FFSC) promotes self-reliance and resiliency to strengthen the military and its family members, supports mission readiness, and assists commanders in planning for and responding to family readiness needs.

Work and Family Life Programs:

• Relocation Assistance
• Life Skills Education
• Family Employment Readiness
• Individual Augmentee (IA) Support
• Transition Assistance Program (TAP)
• Personal Financial Management Assistance (PFM)

Sexual Assault Prevention and Response Programs:

• SAPR
• Victim Advocacy

Counseling, Advocacy and Prevention (CAP)/Family Advocacy Program (FAP):

• Family Advocacy Program (FAP)
• Domestic Abuse Victim Advocate Assistance
• New Parent Support Program
• Clinical Counseling
• Sailor Assistance and Intercept for Life (SAIL)

Navy Gold Star Program

Other FFSC Programs:

• Deployment Support
• Exceptional Family Member Program (EFMP)
• Ombudsman Support
• Information and Referral
• Volunteer Assistance
• Family Emergency Response

The Fleet and Family Support Center has many programs to assist our sailors and their families. Our services have been assigned to their overall programs for your ease. These program sections are: Work and Family Life Programs, SAPR, CAP/FAP, Navy Gold Star, and Other FFSC Programs.

You can find our services under their designated program section.

• Parenting
• Mind Body Mental Fitness Curriculum
• Stress Management/Resilience
• Building Effective Anger Management Skills
• Responsible Anger Management
• Suicide Prevention
• Time Management
• Couples Communication
• Love/Communications Long Distance
• Navy Spouse 101 - all the things a new military spouse needs to know

If you or someone you know needs immediate help, please call the Suicide and Crisis Lifeline at 988.

Class Schedules & Contact Info 

The Ombudsman Program is an official Navy family readiness program designed to enhance mission readiness and resiliency and establish a sense of community. The Fleet and Family Support Center provides family support services, information/referral, and support to the Ombudsman Program.

An Ombudsman is an official representative of the Commanding Officer and plays a vital role in maintaining current and accurate communication between the command and it’s family members. The Ombudsman is a volunteer, appointed by the CO, to serve as an information link, who is trained to disseminate information both up and down the chain of command.

Ombudsmen also provide resource referrals when needed. They are instrumental in resolving family issues before the issues require extensive command attention. The Navy Family Ombudsmen Program promotes healthy, self-reliant families and mission-ready Sailors and commands.

Contact your Ombudsman here: https://ombudsmanregistry.cnic.navy.mil/?m=contactombudsman

The Navy Voting Assistance Program (NVAP) provides voting assistance to all Department of the Navy personnel and their families around the world.

The NVAP ensures that all Navy personnel receive timely and accurate information regarding state and federal elections through all communications means available, 24-hours a day.

If you have any questions about absentee voting, voter registration, upcoming elections or anything else related to voting, the best place to start is with your command Voting Assistance Officer or the Federal Voting Assistance Program website. The Federal voting Assistance Program's website (https://www.fvap.gov/) is a one-stop-shop for all things voting related. The Federal Voting Assistance Program is the Department of Defense agency responsible for making sure that absentee voters can easily exercise their right to vote.

 

Online Voting Assistant: https://www.fvap.gov/fpca-privacy-notice

Voting Assistance Guide: https://www.fvap.gov/vao/vag

Navy Wounded Warrior (NWW) is the Navy's sole organization for coordinating the non-medical care of seriously wounded, ill and injured Sailors and Coast Guardsmen, and providing resources and support to their families and caregivers. Through proactive leadership, the program provides individually-tailored assistance designed to optimize the success of the wounded warriors' recovery, rehabilitation and reintegration activities.

NWW helps Sailors and Coast Guardsmen return to duty, and, when that's not possible, the program works collaboratively with federal agencies, and state and local organizations to ease wounded warriors back into their communities.

How does NWW operate?
Regional NWW non-medical care management teams work with wounded warriors and their families to identify their goals and develop plans to achieve them. The teams are led by a regional director, and recovery care coordinators oversee the development and execution of wounded warriors' Comprehensive Recovery Plans (CRPs). Non-medical care managers anticipate enrollees' daily non-medical needs and resolve any issues that surface during the recovery process.

NWW headquarters, which is based in Washington, D.C., is divided into four components: Policy and Enrollment; Quality Assurance; Program Support; and Pay and Entitlements.

What is a CRP?
A CRP is an individualized plan developed by the non-medical care management team, the service member and his or her family or caregiver, which identifies and prioritizes their goals. The CRP is a tool that helps service members remain on course throughout recovery, rehabilitation and reintegration.

How do Sailors and Coast Guardsmen enroll in NWW?
Sailors and Coast Guardsmen may self-refer to the program or be referred by family, command leadership or medical providers.

Who is eligible for enrollment?
NWW enrollment is available to seriously wounded, ill and injured Sailors and Coast Guardsmen, including:
OIF/OEF/OND casualties
Shipboard and training accidents
Liberty accidents
Serious medical and psychological conditions (e.g, cancer, PTS)

What is non-medical care management?
Regional NWW non-medical care management teams tailor support to each enrolled service member's needs.
Support includes assistance with:
Comprehensive Recovery Plan
Adaptive sports and reconditioning
Pay and personnel issues
Invitational Travel Orders
Lodging and housing adaptation
Child and youth care
Transportation needs
Education benefits and training and employment opportunities Commissary and Exchange access Respite care TBI/PTS support services Transition assistance and much more

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The New Parent Support Home Visitation Program (NPSHVP) is a free support service program designed to meet the needs of expectant active-duty military personnel, their spouses and those families with children up until the age of 4. The program was created to provide prenatal and parenting skills education to active-duty service members and their families.

NPSHVP’s primary goal is to enhance parent’s quality of life by empowering them to meet the challenges of parenthood, while maintaining a military lifestyle. The program offers a variety of services, including prenatal health and nutrition consultation, breastfeeding education, early child development education, parenting skills on a home visit basis.

NPSHVP professionals know that raising a family is very rewarding and sometimes can be challenging. The Home Visitors are committed to helping military families and their children maintain a strong and healthy family.

Every Day Counts! Have questions on childbirth, breastfeeding, calming a crying baby, potty training, disciplining or other parenting concerns? Learn more about your child’s social and emotional competencies and physical development. For FREE.

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FFSC’s financial management staff are Accredited Financial Counselors who are experienced trainers in personal financial management who will assist you with your financial educational needs.

Financial fitness professionals provide financial counseling, as well as conduct workshops on subjects such as basic money management, budgeting, car buying, consumer awareness, home buying, investment strategies, predatory lending alternatives, and savings.

Command Financial Specialist (CFS)
Our Financial Management staff conducts Command Financial Specialist classes for enlisted E-6 or above or W1/01 for officers. The CFS function as the command’s principal adviser on policies and matters related to personal financial management. To attend a CFS workshop you must be approved through your command. 

 

 

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Whether you are settling in or departing from a duty station, the following relocation services can help ease the associated stress and make the transition easier for you and your family:

• Exceptional Family Member Program
• Individual or Family Consultation
• Hospitality Kits and Loaner Items
• Relocation Workshops
• Welcome Aboard Information

Military Installations - The official DoD source for installation and state resources available to active duty, guard and reserve service and family members. View articles, photos, contact information, resources and more.

Education Services for Transitioning Families

• Restricted
  • No official investigation
  • No command involvement 
  • Confidential 
  • Must be made to SARC, SAPR Victim Advocate, chaplain, medical (on base), mental health provider
• Unrestricted
  • Official investigation
  • Command involvement (Need-to-know)
  • Call SARC for more information on reporting options
  • Reporting options may vary from state to state - contact your local SARC for specifics
  • Contacting a law enforcement agency or medical personnel may not allow the victim a choice of the reporting options